Data deletion

You can ask us to delete your Sun Bali account and personal data at any time, including if you signed in with Facebook or Google.

How to ask

1. Send an e-mail to [email protected] (or a WhatsApp message to +55 27 99908-7234) with the subject "Data deletion", using the same e-mail as your account.
2. If you signed in with Facebook, you can also remove the "Social Login" app in Facebook > Settings > Apps and websites. This ends the access, but your store account is only deleted after the request in step 1.

What happens

We delete your account, addresses and preferences within 30 days and confirm by e-mail. Order and invoice data must be kept for the period required by law (tax and accounting obligations); in that case it is kept only for that purpose.

More details in the Privacy and security policy.